FAQs
Frequently Asked Questions
General Information
Q: Where do the lessons take place?
A: We come to you! We are a mobile swim school, meaning we conduct our lessons in the comfort of your own home or apartment complex pool. This saves you the commute and helps your child learn in a familiar, relaxed environment.
Q: Which areas of Sydney do you cover?
A: We service a wide range of suburbs including the Upper North Shore, Northern Districts, Hills & Northwest, the Inner West, Ryde District, and the Harbourside/Beaches areas. If you’re unsure if we cover your street, just give us a shout!
Q: How long is each lesson?
A: We offer three flexible options to suit different ages and attention spans:
- 30 Minutes: Great for toddlers and younger children.
- 45 Minutes: Ideal for school-aged kids working on technique.
- 60 Minutes: Perfect for advanced stroke correction or multiple siblings.
About the Lessons
Q: At what age can my child start?
A: We welcome little swimmers from 18 months old. Our levels progress from “Toddler Foundations” (18 months–3 years) all the way up to “School-Age Excellence” (5+ years).
Q: Do you teach adults too?
A: Yes! Whether you’re a complete beginner or a retiree looking to improve your stroke and endurance, we provide private adult coaching tailored to your goals.
Q: Will we have the same teacher every week?
A: Absolutely. We believe consistency is key to building trust and seeing progress. You will work directly with a veteran coach—no “instructor rotations” like you might find at larger aquatic centres.
Q: Do I need to be in the water with my child?
A: For our “Toddler Foundations” level (18 months–3 years), we do require a trusted adult to be in the water. This helps the child feel secure while they learn vital survival skills like the “Turn and Reach” method.
Pricing & Booking
Q: How much do lessons cost?
A: We keep our pricing simple and transparent with no hidden travel fees:
- 30 Minutes — $60
- 45 Minutes — $75
- 60 Minutes — $90
- We also offer a “5 Lesson Bundle” for $340 (saving you $35).
Q: Are there any hidden travel fees?
A: No. The prices listed above are all-inclusive for the areas we service.
Q: How do I book?
A: You can get in touch via phone, text (0430 169 379), or email (info@aquawhispererswim.com.au). Since we are a boutique service, we’ll check our current schedule and find a time that works for your family.
Safety & Qualifications
Q: Are your instructors qualified?
A: Yes. Our founder is a Master competitive swimmer with over 25 years of experience. All our coaches are AUSTSWIM certified, hold current CPR and First Aid qualifications, and have valid Working with Children Checks (WWCC).
Q: What happens if the weather is bad?
A: Since we use your home pool, we generally swim in all weather unless there is lightning or the pool temperature is too cold for the child. We recommend heated pools for the best year-round experience.
Want to Learn More
Find out what to bring, how our mobile lessons work, payment details, safety policies, and how we tailor sessions to your child at your home or apartment pool in Sydney.
